Privacy and Cookie Policies

Cambridge Epigenetix Ltd is committed to protecting and respecting your privacy.


This privacy policy provides information to you about the basis on which any personal information (“personal data“) we collect from you, or that you provide to us through our website, will be processed by us.


This privacy policy shall be read in conjunction with our cookies policy and our website terms of use. In this privacy policy, the terms “we“, “our“, and “us” are used to refer to Cambridge Epigenetix Ltd. We are registered in England and Wales under company number 08005377 and have our registered office at The Trinity Building, Chesterford Research Park, Cambridge CB10 1XL.


We are a data controller and will handle (“process“) any personal data that we collect about you in accordance with the law, including, but not limited to the General Data Protection Regulation, the Data Protection Act 2018, and the guidance and codes of practice issued by the Information Commissioner’s Office (‘ICO’).


Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.


This website is not intended for nor designed to attract individuals under the age of 18. We do not collect personal data from any person whom we know or suspect is an individual under the age of 18.


We process your personal data, which may include your name, email address, job title, company name, phone number, and details of any enquiry which you may have, when you use the enquiry from on the ‘Contact Us’ page or when we communicate by other means, for example by telephone or email.


We may collect and process records of any correspondence and communications with us and telephone calls may also be recorded. We also ask you if you would like to provide your consent to receive information from us, from time to time, including our newsletter, or other information which we think you may find interesting.


If you are interested in applying to work for us, we will ask for personal data through the link on our website to ‘Workable’, our recruitment system. There is a separate Privacy Policy available here. Information we collect about you.


With regard to each of your visits to our website we may automatically collect website usage information. This information is collected by the use of cookies, and in accordance with our cookies policy, and is anonymous statistical information that does not identify any individual: demographic information (language, country and city); technical information (browsers, operating system and service provider); mobile information (operating system, service provider and screen resolution). information about your visit to our website, including the date and time of your visit, the length of your visit, the number of pages viewed during your visit, page response times and the length of visits to certain pages.


We use information held about you in the following ways, depending on the nature of your enquiry: to communicate with you (in writing, by telephone or by email/text message), to respond to any query or application which you send via our website; to engage with third-parties where we have engaged them to deliver services that have been requested.


These may include references, qualifications, criminal reference checking services. to provide you with information about our organisation and/or our career opportunities; to produce aggregated data analytics, statistical research and reports, which may be used to review and change our services; to improve our site to ensure that content is presented in the most effective manner for you and for your computer; as part of our efforts to keep our site safe and secure;


Data protection laws require that we meet certain conditions before we are allowed to use your data in the manner described in this privacy policy. We take our responsibilities under data protection laws extremely seriously, including meeting these conditions.


To use your personal data, we will rely on the following conditions, depending on the activities we are carrying out: Consent: We will sometimes ask you to provide your consent for the collection and/or further use of your personal data, whilst on other occasions a different legal basis (see below) may be more legally appropriate depending on the purposes for which your personal data are to be used by us.


Online job applications: we will ask you to provide your explicit consent to the processing of the personal data contained within your online application. For further information, see the separate Privacy Policy relating to Workable (link to Privacy Policy).

Data protection legislation provides you with certain rights in relation to this processing (see below: ‘Your Rights’) – you can, for instance, withdraw your consent to the processing of this personal data at any time. However, this is likely to mean that you will not be able to continue with your application.


Newsletter: we will ask you to provide your explicit consent to the processing of the personal data when you sign up to receive our Newsletter. You will always have the option to withdraw your consent to receive our newsletters via an unsubscribe link.


Compliance with legal obligations: As an entity established under the laws of England and Wales, we are obliged to comply with UK laws and guidance provided by UK regulatory bodies. Where we are legally obliged to disclose your personal data to a third party e.g. within the terms of a UK court order or where required to do so in line with a specific requirement in any UK legislation, the processing will fall within this category. You will not be able to object to the processing or ask for the deletion of your personal data when it is processed upon this legal basis.


Legitimate interests: To use your personal data for any other purpose described in this privacy policy, we will rely on a condition known as “legitimate interests”. This legal basis requires us to carry out a balancing test of our interests in using your personal data against the interests you have as a citizen and the rights you have under data protection laws. The outcome of this balancing test will determine whether we can use your personal data in the ways described in this privacy policy.


We will always act reasonably and give full and proper consideration to your interests in carrying out this balancing test. It is in our legitimate interests to collect your personal data when you browse our website, for example, as it provides us with the information that we need in order to improve your experience and those of other visitors as they use the website in future.


We may retain your personal data for as long as it is needed for the purposes indicated in this Privacy Policy and strictly in accordance with data protection legislation. The period of time for which personal data is processed (including storage) will depend on the nature of the personal data and the purpose for which we have indicated to you that it is to be processed by us.


Disclosure of your information We will only share your personal data with the following where there is a business need to do so and where there is also a clear legal basis under data protection law: business partners, suppliers and sub-contractors for the performance of any contract we enter into with them including, Mail Chimp if you sign up for our newsletters; third party suppliers and service providers to the extent they assist us with any legal / regulatory obligations; analytics and search engine providers that assist us in the improvement and optimisation of our site and other selected third parties including Google analytics.


We will disclose your personal data to third parties: in the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets; if we, or substantially all of our assets, are acquired by a third party, in which case personal data held by us about any interested parties will be one of the transferred assets; in the unlikely event of any insolvency situation (e.g. the administration or liquidation) of Cambridge Epigenetix Ltd; if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our website terms of use and other agreements or otherwise for the purpose of legal advice and/or proceedings; or to protect the rights, property, or safety of Cambridge Epigenetix Ltd, our customers, or others.


Your personal data is only shared with staff within our organisation and with any partners who work closely with us on a ‘need to know’ basis for our legitimate business purposes and access to databases and folders containing personal data is restricted to appropriate staff.


We have implemented organisational and technical security measures to safeguard and protect against unauthorised access to your personal data. Our suppliers are also required to agree to data protection measures to protect your personal data which includes the requirement for them to commit to only process individuals’ personal data consistent with contractual purposes and with appropriate technical and organisational security safeguards.


Most of the data that we collect from you is processed, and stored securely by us within, the European Economic Area (“EEA“) However, where your personal data is transferred outside of the EEA, this processing is carried out in accordance with the requirements of the General Data Protection Regulation.


All information you provide to us is stored on our secure servers, or those of our suppliers. Your rights You have a number of rights under data protection law in relation to the way we process your personal data, although these are not absolute and in some instances we may be unable to accept your request, in which case we will respond to you to explain why. These are set out below.


You may contact us using the details on our website (or by contacting us directly – details below) to exercise any of these rights and we will respond to any request received from you within one month from the date of the request. You can contact our Data Protection Officer at dpo@cegx.com Please address any questions, comments and requests regarding our data processing practices to us in this way in the first instance. You can exercise any of the rights below by contacting us at dpo@cegx.com.


Right 1: A right to access personal data held by us about you.

Right 2: A right to require us to rectify any inaccurate personal data held by us about you.

Right 3: A right to require us to erase personal data held by us about you. This right will only apply where (for example): we no longer need to use the personal data to achieve the purpose we collected it for; or where you withdraw your consent if we are using your personal data based on your consent; or where you object to the way we process your data (in line with Right 6 below).

Right 4: A right to restrict our processing of personal data held by us about you. This right will only apply where (for example): you dispute the accuracy of the personal data held by us; or where you would have the right to require us to erase the personal data but would prefer that our processing is restricted instead; or where we no longer need to use the personal data to achieve the purpose we collected it for, but you require the data for the purposes of dealing with legal claims.

Right 5: A right to receive personal data, which you have provided to us, in a structured, commonly used and machine readable format. This right will only apply where the processing is based on consent or a contract (see above) and the processing is carried out by automated means. You also have the right to require us to transfer this personal data to another organisation, at your request.

Right 6: A right to object to our processing of personal data held by us about you (including for the purposes of sending marketing materials to you).

Right 7: A right to withdraw your consent, where we are relying on it to use your personal data (for example, where you have asked to receive marketing information about our services or products).


If you have any concerns regarding our processing of your personal data, or are not satisfied with our handling of any request by you in relation to your rights, you also have the right to make a complaint to the Information Commissioner’s Office. Their address is:


First Contact Team

Information Commissioner’s Office

Wycliffe House

Water Lane




Please note that our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.


Please check these policies before you submit any personal data to these websites.

Changes to THIS privacy policy

Any changes to this privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to this privacy policy This policy was last reviewed and updated: August 2021.

These terms and conditions of use (the “Terms of Use”), together with the other applicable terms and policies referred to in them, govern your use of the website cambridge-epigenetix.com (the “Site”), whether as a guest or a registered user.


Use of the Site includes accessing, browsing, using or registering to use our Site and any reference to ‘use’ shall have that meaning. Please read these Terms of Use carefully before you start to use the Site, as these will apply to your use of the Site.


By using the Site you confirm that (i) you have read and accepted the Terms of Use; (ii) that you agree to comply with them; and (iii) that they apply to your use of the Site. If you do not wish to be bound by the Terms of Use, you must not use the Site.


1. Information About Us

1.1 This Site is operated by Cambridge Epigenetix Limited a company registered in England and Wales under company number 08005377 and with registered address at B400, Chesterford Research Park, Saffron Walden, Essex, CB10 1XL, United Kingdom. (referred to as “CEGX/We/Our/Us”). Our VAT number is 141 4564 31.

1.2 If you have any queries or complaints about the Site, the Products relating to your to your registration with, and use of, the Site and the Products then please see our Contact Us page for details on how to contact Us.


2. Changes to these terms

2.1 We reserve the right to revise these Terms of Use at any time by amending this page and/or the pages where the Privacy Policy and Cookie Policy are located. Some of the provisions contained in these Terms of Use may also be superseded by provisions or notices published elsewhere on the Site. Please check these pages and the Site from time to time to take notice of any changes we have made, as they are binding on you.

2.2 We reserve the right to vary these terms and conditions at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are amending on you.


3. Changes to our site

3.1 We may update the Site from time to time, and may change the content at any time. However, please note that any of the content on the Site may be out of date at any given time, and we are under no obligation to update it.

3.2 We do not guarantee that the Site, or any content on it, will be free from errors or omissions.


4. Accessing our site

4.1 Our Site is made available free of charge. You are responsible for making all arrangements necessary for you to have access to the Site. You are also responsible for ensuring that all persons who access the Site through your internet connection are aware of these Terms of Use and other applicable terms and conditions and that they comply with them.

4.2 Access to the Site is permitted on a temporary basis. We do not guarantee that the Site, or any content on it, will always be available or be uninterrupted. At any time without notice We may suspend, restrict, withdraw and/or terminate (either in whole or in part) your use of the Site immediately for any reason and in particular if we have reason to believe that you are not complying with the Terms of Use or the Terms and Conditions of Sale. We will not be liable to you if for any reason the Site (either in whole or in part) is unavailable at any time or for any period.


5. How we use your personal information

5.1 We only process and use any personal data and other information We collect from you, or that you provide to Us in accordance with the terms of Our Website Privacy Policy. Please see our Privacy Policy which contains important information about the processing and use of your personal data and other information regarding your privacy. By using the Site, you consent to such processing and use and you warrant that all personal data and other information provided by you is accurate.


6. No reliance on information

6.1 The content on our Site is provided for general information only and it is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Site.

6.2 The content on our Site is provided without any guarantees, conditions or warranties as to its accuracy and completeness. We therefore disclaim all liability and responsibility arising from any reliance placed on such content by any visitor to the Site or by anyone who may be informed of any of its contents.

6.3 We may change the content on our Site at any time. Although We make reasonable efforts to update the information on the Site and may change the content at any time, We are under no obligation to update the content on our Site. We make no representations, warranties or guarantees, whether express or implied, that the content on the Site is accurate, complete or up-to-date.


7. Intellectual property rights

7.1 We are the owner or the licensee of all Intellectual Property Rights in the Site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. Your use of the Site and its contents grants no rights to you in relation to Our Intellectual Property Rights or the Intellectual Property Rights of third parties in the Site and its contents. “Intellectual Property Rights” means all vested and future rights of copyright and related rights, design rights, database rights, patents, rights to inventions, trademarks and get-up (and goodwill attaching to those trademarks and that get up), domain names, applications for and the right to apply for any of the above, moral rights, goodwill (and the right to sue for passing off and unfair competition), rights in know-how, rights in confidential information, rights in computer software and semiconductor topographies, and any other intellectual or industrial property rights or equivalent forms of protection, whether or not registered or capable of registration, and all renewals and extensions of such rights, whether now known or in future subsisting in any part of the world.

7.2 You may print off one copy, and may download extracts, of any page(s) from the Site for your personal use and you may draw the attention of others within your organisation to content posted on the Site.

7.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

7.4 Our status (and that of any identified contributors where permitted) as the authors of content on the Site must always be acknowledged.

7.5 You must not use any part of the content on the Site for commercial purposes without obtaining a licence to do so from Us or our licensors.

7.6 If you print off, copy or download any part of the Site in breach of these Terms of Use, your right to use the Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

7.7 If you wish to make any use of content on the Site other than that set out in these Terms of Use you require Our prior written consent. Any request should be emailed to info@cegx.co.uk.


8. Linking to our site

8.1 You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. However, you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

8.2 You must not establish a link to the Site in any website that is not owned by you.

8.3 The Site must not be framed on any other website, nor may you create a link to any part of the Site other than the home page.

8.4 We reserve the right to withdraw linking permission without notice.


9. Links from the site and third party resources

9.1 Where our Site contains links to other websites and resources/materials provided by third parties, these links are provided for your information only. We have no control over the contents of those websites or resources/materials and accept no responsibility for them or for any loss or damage that may arise from your use of them.

9.2 You acknowledge that Our inclusion of links does not imply any endorsement of the material contained in such websites or any association with their operators or of any resources/materials provided by third parties. We will not be party to any transaction or contract with a third party that you may enter into via such websites. We are not liable to you in respect of any loss or damage which you may suffer by using those websites or resources/materials provided by third parties and you agree that you will not involve Us in any dispute regarding the same.


10. Viruses

10.1 We do not guarantee that the Site will be secure or free from bugs or viruses.

10.2 You are responsible for configuring your information technology, computer programmes and platform in order to access the Site. You shall use your own virus protection software.

10.3 You shall not misuse the Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Site, the server on which the Site is stored or any server, computer or database connected to the Site. You must not attack the Site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and We will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Site will cease immediately.

10.4 We shall not be liable for any loss or damage caused by a denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Site or to your downloading of any material posted on it, or on any website linked to it.


11. Our Liability

11.1 Nothing in these Terms of Use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

11.2 To the extent permitted by law, We exclude all conditions, warranties, representations or other terms which may apply to the Site or any content on it, whether express or implied.

11.3 “Losses” in this clause 11 means claims, demands, actions, awards, judgments, settlements, costs, expenses, liabilities, damages and losses (including all interest, fines, penalties, management time and legal and other professional costs and expenses).

11.4 We shall not under any circumstances be liable to you or any user for any Losses, whether in contract, tort (including negligence), breach of statutory duty, misrepresentation, restitution or otherwise, even if foreseeable, arising out of or in connection with:

11.4.1 use of, inability to use, or results of use of, the Site; or

11.4.2 use of or reliance on any content displayed on the Site or any websites linked to on the Site and on any content displayed on those websites.

11.5 We shall not under any circumstances be liable to you or any user whether in contract, tort (including negligence), breach of statutory duty, misrepresentation, restitution or otherwise, for:

11.5.1 loss of profits, sales, business, or revenue;

11.5.2 loss or corruption of data, information or software;

11.5.3 loss of business opportunity;

11.5.4 loss of anticipated savings;

11.5.5 loss of goodwill or reputation; or

11.5.6 indirect or consequential Losses.

11.6 We shall not under any circumstances be liable to you or any user for any Losses caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Site or to your downloading of any content on it, or on any website linked to/from it.

11.7 We assume no responsibility for the content of websites linked on the Site – see clause 9.

11.8 Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products by Us to you, which will be set out in our Terms and Conditions of Sale.


12. Indemnity

12.1 You shall on demand indemnify CEGX from and against all Losses incurred by Us arising out of arising out of or in connection with, or which is directly or indirectly related to, your use of the Site and/or any other person or entity’s use of the Site where such person or entity was able to access the Site using your registration.


13. Applicable law

13.1 These Terms of Use and any dispute or claim arising out of or in connection with (i) the Terms of Use including their subject matter and formation (including non-contractual disputes or claims); and/or (ii) your use of the Site, shall be governed by and construed in accordance with the law of England and Wales and the parties irrevocably agree to submit to the jurisdiction of the English Courts to settle any such claim or dispute.


14. General

14.1 If any of these Terms of Use are determined to be illegal, invalid or otherwise unenforceable by reason of law then, to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive, remain in full force and effect and continue to be binding and enforceable.

14.2 Each right or remedy We have under these Terms of Use is without prejudice to any other right or remedy We have, whether under these Terms of Use or not.

14.3 Failure or delay Us in enforcing or partially enforcing any provision of these Terms of Use will not be construed as a waiver of any of Our rights under these Terms of Use nor operate so as to bar the exercise or enforcement of that or any other right on any later occasion.

14.4 Any waiver by Us of any breach of, or any default under, any provision of these Terms of Use by you will not be deemed a waiver of any subsequent breach or default and will in no way affect the other terms of these Terms of Use.

14.5 No term of these Terms of Use will be enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person other than Us or you.

14.6 We may assign or transfer all or any of its rights and obligations under these Terms of Use to any of our group companies or to any other third party. In the event of assignment or transfer, notification will either be given to you by email or posted on the Site.

14.7 You shall not assign or transfer any of your rights and obligations under these Terms of Use without Our prior written consent.

Thank you for visiting the Site.

We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies.


Cookies are data files placed on your computer to collect standard internet log information and visitor behaviour information.  This information is used to track visitor use of the website and to compile statistical reports on website activity to provide an overview of how people are accessing and using our website.


The information collected by Google Analytics is anonymous statistical data and does not identify any individual.


You can prevent your data from being used by Google Analytics by downloading and installing the Google Analytics opt-out browser add-on: https://tools.google.com/dlpage/gaoptout


Google’s Privacy Policy may be viewed here: https://policies.google.com/privacy


For more information on cookies, how they work and how to disable or block them, please visit www.aboutcookies.org. Please be aware that restricting the use of cookies or deleting cookies already stored on your device may impact on the usability of our website.


Please also note that, if you use one of the ‘sharing tools’ on our website to share content using social networks, these social networks may install a cookie on your device. We do not control these cookies and you should check the privacy policy of the relevant website for more information.

This website and its contents are Copyright 2019 Cambridge Epigenetix Limited. All rights reserved. Cambridge Epigenetix, CEGX and TrueMethyl are among the company’s registered and unregistered marks.


Illumina is a trademark of Illumina, Inc. and/or its affiliate(s) in the U.S. and/or other countries. NuGEN is a trademark of NuGEN Technologies, Inc and/or its affiliate(s) in the U.S. and/or other countries.